September 2005:
After more than three years of operation, during which we monitored usage,
read your feedback messages, and conducted usability research, we are
launching a new, improved version of the HighWire Portal.
Here's a look at why we made changes and what we improved:
Why?
When we launched the HighWire Portal in 2002, we introduced a number of
advanced browsing and searching features. We knew at the time that
there would be some clutter and complexity with all the new "bells and
whistles". We wanted to learn, through live experience, which features
were most useful to our audiences. Then we began a process to take the
most useful features and make them more useable.
Based on reader feedback and an extensive research study, we have
refined the Portal's user interface.
What Changed?
Improved information layout
Less information per page
Improved "Quick Search"
Simpler "Advanced Search"
More intuitable search field arrangement
More examples
Clearer labeling of search tools
Ability to hide unneeded search tools
Clearer search results page
Easier search refinement
More visibility for alerts
Feedback Welcomed!
If you have comments or suggestions about our new look, please let us
know. While no single design can satisfy all
user needs, we will listen to you!